German WordPress support for agencies and companies
Quick help with errors, adjustments, or malware attacks. Experience WordPress maintenance and support in a whole new way: personal expert help via phone or ticket, combined with our intelligent software suite for your website analysis.
Support reimagined: Human expertise meets AI speed
Traditional support is often slow. We've changed that. In the Bajorat Media Cockpit, our developers work hand in hand with state-of-the-art AI to understand and solve your problems faster.
Immediate response
Our AI assistant analyzes incoming tickets in seconds, providing initial technical context data and tips. You don't have to wait hours for a response; you receive immediate feedback while our team is already being notified.
Personal processing
No AI can replace a professional. Every ticket and every incident is reviewed, evaluated, and ultimately resolved by our WordPress experts. Technology supports us and speeds up processes and analyses—but we humans take responsibility.
Transparency & Tools
With your access, you get more than just a ticket system. Our Optimizer proactively monitors your site for errors. We also give you a monthly credit budget that you can use to access useful tools (SEO, text, images) free of charge.
WordPress support
Emergency rescue to complex development
In case of fire – Emergency assistance & safety
Website offline, white screen, or warning messages in your browser? In an emergency, every minute counts. Our team specializes in quickly diagnosing and fixing critical errors (such as the „white screen of death“ or server error 500). Hacked sites are a common problem: we take care of the entire malware cleanup, remove malicious code, and close security gaps so that your WordPress installation runs cleanly and securely again. We also reliably correct failed updates or problems after a PHP conversion.
If you want to grow – development & adaptation
Standard solutions are often not enough. If you want changes to your theme that go beyond the normal settings, our developers will intervene directly in the code (CSS/PHP). We customize layouts, optimize checkout processes for WooCommerce, and ensure that plugins communicate smoothly with each other. And if there is no plugin available for your requirements, we develop individual interfaces and functional extensions tailored to your project.
Keeping things running smoothly – maintenance, performance, and infrastructure
A website is not a static entity, but a living system that needs maintenance. We ensure that your technology runs smoothly in the background so that you can concentrate on your business.
Secure updates & compatibility: Simply clicking „Update“ is often not enough. We carry out updates for WordPress core, themes, and plugins with care. We check dependencies, create security backups in advance, and test critical functions to ensure that design and checkout processes continue to run smoothly after the update. We also take care of any necessary PHP version upgrades on your server to close security gaps.
High-end performance optimization: „Fast“ isn't enough for Google. We analyze your Core Web Vitals (LCP, CLS, FID) in detail. Our experts not only optimize images and caching settings, but also clean up your database of legacy issues, minimize CSS/JS code, and reduce server response times. The result: better rankings and happier visitors.
Complex migrations & server relocations: Changing providers often comes with the fear of data loss. We migrate your entire WordPress instance, including databases and email accounts, to new hosts stress-free and often without noticeable downtime. We take care of DNS entries, SSL certificates, and the correct forwarding of your domains.
Privacy & Tracking: Legal requirements are constantly changing. We support you in setting up consent management tools (cookie banners), implement server-side tracking or Google Consent Mode v2, and check your tracking settings for technical GDPR compliance so that you are on the safe side legally.
The Cockpit & The Tools
Over 15 years of experience at your side
Why our support account is free (and still worth it)
We believe in transparency. That's why you can register with Bajorat Media | Cockpit without paying a cent. This free account is your key to better website management.
The Optimizer as your 24/7 test bench
As soon as you register your domain, our system crawls the site for technical vulnerabilities. You can immediately see in your dashboard whether there are any 404 errors (dead links), whether images are too large, or whether meta data is missing. This diagnosis is free of charge for you in the basic package—you then decide for yourself whether you want to fix the errors yourself or commission us to do so with a single click.
The toolbox for your everyday life
We have also integrated useful tools to support you in your everyday agency work. Use your free monthly budget to write AI-supported blog articles, generate images, research keywords, or perform an initial GDPR check. We provide you with these tools because we want your website to not only run smoothly, but also grow.