WordPress First Aid & Emergency Support

Quick help with any problem: white page, incorrect display, virus attack, connection problems and much more.

WordPress First Aid

In an emergency we are there for you quickly

You have acute problems with your WordPress website? No problem, in case of emergency we are at your side and help to fix errors or problems.

These include, for example, the following typical problem cases:

  • White Screen of Death: Your dashboard remains completely white and can no longer be operated
  • Your WordPress installation is no longer accessible
  • Website hacked or from Malware infested
  • After a performed update there are problems
  • Plugins no longer work correctly
  • Error in the representation of Umlauts
  • You have significant problems with Spam
  • Problems with the Theme or the representation
  • Error during File or image upload
  • Your web host has informed you about Malware informed and threatens to block the page

In these and similar emergencies, we can gladly and promptly provide first aid for WordPress to quickly bring your website back online in its usual functionality. We investigate and analyze the described problems, then we go to the problem solution.

Looking for regular maintenance or support services? Then take a look at the following pages:

What data and info are needed

Gather all the details that you think led to the current problem case. What actions, work, or changes preceded the error. Be sure to Screenshots of errors or displayed error messages.

The more details you provide, the faster and more effectively we can help you.

In addition to the details of the acute problem, we also need access data to your website. This includes a WordPress administrator access as well as FTP data. In some cases, the Web host accesses be relevant.

Procedure: What happens next

WordPress First Aid: As in any emergency, first keep calm.

Collect all the information as described above. Then contact us using the form on the right. After submitting the form, you will receive separate emergency contact information where you can reach us outside of our typical office hours.

What is the cost of WordPress First Aid

Exact costs are difficult to forecast without concrete details. As soon as you have sent us all the important data via the form, we will contact you.

We will provide you with an initial estimate of the costs to be expected as well as further details on the process.

Should you be interested in WordPress maintenance or general WordPress support please visit the linked pages.

Emergency Support Contact

We are at your side and help

Please try to explain the problems and errors to us in as much detail as possible using the form below. Any access data you may have to give us at this time must still be not transmit

After the successful sending of the form you will receive further information and separate Emergency contact data. We can also be reached outside our typical office hours under these contact details in very urgent cases.

Not an emergency?   Info about regular WordPress maintenance.

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